Is my Order and Information Secure? MARTINA LACE protects your online order and registration information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than Martina Lace . The secure mode begins when you initiate your order. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. You can double-check by looking at the URL line of your browser when accessing a secure service. ". Some versions of the browsers and some firewalls don’t permit communication through secure servers. In that case, you’ll be unable to connect to the server so you won’t have to worry about mistakenly placing an order through an unsecured connection. However, please feel free to place your order with us by phone at 0039 041 735523 Our customer service representatives will be happy to assist you.
What Information is Collected? How is my Information Used?
Martina Lace values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. Martina Lace recognizes that it must maintain and use customer information responsibly. We collect information (such as your name, email address, mailing address, and phone and credit card numbers) that you provide when you place an order, register with us or participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online and in our stores. To serve you better, the information you supply to us is added to our customer database. We will add you to our mailing list. From time to time, you may receive periodic mailings or emails from us about new products and services, discounts, special promotions or upcoming events. If you do not want to receive such emails or mailings from us, please contact us via email, phone, fax or mail (our numbers and addresses are listed below). Telephone numbers are only used to contact you regarding an order placed with Martina Lace. They are not used for any promotional purpose(s). We may combine information you give us online and in our stores as well as information about your product interests and purchases. In addition, we may combine information you provide with demographic information that is publicly available. We use this combined information to enhance and personalize your shopping experience with us, and to communicate with you by email or postal mail about our products, services, contests and promotions that may be of interest to you.
Does Martina Lace Share the Information?
We respect your privacy and, therefore, Martina Lace does not sell or rent the personal information you provide to us to any third party. We will not share your personal information with any unaffiliated third party without your consent. We will add you to our mailing list when you supply us with your address. If you do not wish to receive our catalog, please contact us via email, phone, fax or mail (our numbers and addresses are listed below). Include your name and address as it was supplied to us, and indicate "Do Not Mail". Sometimes we make our mailing list available to carefully screened companies whose products and services might interest you. If you do not wish to receive such mailings, please contact us via email, phone, fax or mail (our numbers and addresses are listed above). Include your name and address as it was supplied to us, and indicate "Do Not Share". How can I either Update or Change my Information?
If at any time you want to update or change your information, simply sign on martina-lace.com as usual, and click on "Member Registration" on the navigation bar. Once logged in, you will see "Options" where you will be able to change any personal information. If at any time you would like us to update your personal information or remove you from our email or postal mailing lists, feel free to contact us. Please be sure to include your email address, full name and password.
How to Contact Us?
If for any reason you’re not quite comfortable shopping online, have questions about our policies, or would prefer to make your purchase via telephone, just give us a call at 0039 041 735523 Our customer service representatives will be happy to take your order right over the phone.
Mailing Address: Merletti d'arte Martina Via San Mauro 307 308 33730012 Burano Venice Italy
